Frequently Asked Questions
Astro Entertainment has been Virginia’s leader in quality wedding and party entertainment since 1986. Our success has not come by accident. We are professionals who take your special day or event very seriously. Below you’ll find a list of questions frequently asked by our prospective clients. We feel that these questions are important tools to use when searching for the very best entertainment for your wedding reception or event. We hope that you will find them useful.
Q: Does Astro sub-contract work out to other disc jockeys in the area?
A: No. All of our entertainers work exclusively for Astro Entertainment. We never sub-contract work to other companies.
Q: How extensive is the Astro music selection?
A: Most of our disc jockeys use digital music selections: MP3s on computers. Each entertainer carries roughly 50,000 songs in all genres. Our DJs carry music varied enough to play at a youngster’s birthday party, yet “classic” enough to perform at a 75th wedding anniversary…and anything in between. Prior to any party or event, our DJ can go over your special music needs. If we don’t have a song you are looking for, we’ll get it!
Q: Do we get to pick the music that will be played at our reception or does the DJ pick it all?
A: Astro puts that decision into the customer’s hands. You can provide a list of 200 songs and tell the DJ to stick to that list, or you can give us a list of 5 songs and trust us to play what we think will work best. If there is anything you don’t want played, we don’t play it. The choice is yours!
Q: Does the DJ take requests from our guests?
A: Yes. Your disc jockey will be more than happy to play requests from your guests, if it’s O.K. with you, and the request is appropriate. If you’d rather we didn’t take requests, we won’t.
Q: Will the DJ play CD’s or MP3s provided by the customer and/or guests?
A: Yes. If you have music on a CD or a flash drive/iPod, we will play it. We will be glad to play anything you wish…as long as it’s appropriate.
Q: Does Astro offer demo videos of the DJs?
A: No. Astro does not offer demos because each Wedding Reception/party is totally different than the next. The music, crowd, atmosphere, and overall energy of the party will always be unique and fun for each individual bride and groom! Demo tapes often demonstrate only one end of the spectrum. When we talk to you about your event and the type of “atmosphere” you are looking for, we will try to fit the entertainer to your tastes.
Q: Can we come to a wedding reception and watch an Astro Disc Jockey perform?
A: No. Our prospective clients are more than welcome to see us in action at any of our public appearances. Astro will not market ourselves at anyone’s wedding reception or party…including yours. You can see your Astro DJ at any public event. Just ask your Astro sales representative if any are coming up!
Q: How will the DJ be dressed?
A: Professional. All Astro entertainers are required to wear a tuxedo for weddings, unless directed otherwise by you. If you’re event has a special theme, our disc jockeys will be happy to dress the part!
Q: How long has Astro been in business?
A: Astro has proudly served Virginia since 1986…that’s 28 years of “The Areas Top Personality DJs”!
Q: Is Astro Entertainment a member of the Better Business Bureau and/or Chamber of Commerce?
A: Yes. Our membership demonstrates our integrity. Astro has been a member of both the Better Business Bureau and the Hampton Roads Chamber of Commerce for over 25 years. Our service record is outstanding and our reputation is extremely important to us.
Q: Does Astro have emergency back-up equipment and/or staff?
A: Yes. We understand that the unforeseen can occur. We never book all of our entertainers. In the event of an emergency, Astro has a warehouse full of sound equipment, standby Astro Party Vans, and professional disc jockeys on-call—ready to deliver the equipment or do the job!
Q: Can the DJ stay overtime if need be?
A: Yes. If the party is just too much fun to end at the contracted time, arrangements can be made between you (the customer) and the disc jockey to stick around and keep it going!
Q: Will the DJ be energetic and outgoing or quiet and reserved?
A: That’s totally up to you. Each of our 25 Wedding Reception Disc Jockeys has a unique and individual style of their own. The beauty of this is, we have the ability to pick the entertainer that will best suit your needs…outgoing, reserved, or anywhere in between. Your needs are determined by a combination of the conversations you have with our knowledgeable sales staff and the musical selections you return to us.
Q: Can I chose the DJ I would like to have at my reception?
A: Yes. You may have seen or heard of a specific Astro Disc Jockey that you’d like to have for your event. You can request any DJ you wish. The only time you may come across a problem is when the DJ you want is already booked. (Prices and packages may vary when requesting a specific entertainer.)
Q: Can Astro provide music for the ceremony as well as the reception?
A: Yes. For clients who are having their ceremony and reception within the same venue, Astro can provide the appropriate music and sound system for the ceremony…even if it’s in another room! You may customize your ceremony music to your needs. We can even provide microphones for the minister and/or vocalist if need be. (Additional charges may apply.)
Q: Will the DJ be able to coordinate and emcee the reception?
A: Yes. All of the Astro Wedding Disc Jockeys are trained emcees and will keep your reception running smoothly, coordinating with all of your vendors to ensure that everyone involved is clear of your expectations. We will make all of the necessary announcements needed to keep your guests informed of any upcoming events.
Q: When does the DJ set-up, and do we get charged for set-up time?
A: All Astro Disc Jockeys are required to arrive a minimum of one hour prior to the contracted start time to set-up, get dressed, and have the music playing by the time your first guest arrives. There is no charge for the hour of set-up time.
Q: Can Astro provide lighting and effects or additional services? (Dance floor, light show, casinos, photo booth, etc.)
A: Special effects, or additional services such as casinos, uplighting, Game Show Mania, photo booths or karaoke, can add excitement to any event! Many of our clients prefer to have effects or additional services and others do not. Be sure to discuss your individual needs with your sales consultant when you call. We have a package that’s right for you! To see pictures of our effects in action, click on Add-Ons.